Find trusted tradesmen for elderly
It’s difficult to find tradespeople you can trust and it’s even more of a worry when an older, vulnerable person needs help. That’s why the government have set up TrustMark.
What should you look for when hiring a tradesman?
1. Make sure they are licensed for their trade. You can check this via the TrustMark search on this page.
2. Be specific clear about what you want the tradesman to do
3. Ideally, get three quotes to compare. The cheapest will not always offer the best quality, but shoudl enable you to make a balanced judgement
4. Trusted firms should have a land-line number. Be wary of those who only have a mobile number
5. Ask for references and try to speak to previous customers
6. Ask for a written estimate and contract to protect you if anything goes wrong
Is a tradesman registered with TrustMark genuinely trustworthy
If a firm is registered with TrustMark , it has agreed to work to a code of practice set down by an approved Scheme Operator and Standards. They should do a good job and TrustMark registered firms are checked and monitored against recognised British, international or industry standards.
If you are unhappy with the service you have received from a TrustMark registered firm, follow this guidance If things go wrong
Free TrustMark ‘talk to your tradesman’ app – a checklist to help you ask the right questions when getting quotes for a job.
