Troubleshoot hearing aid problems
Here are our top tips on how to sort out your hearing aid problems at home
| Cause | Possible Remedy |
| No Sound | |
| Not turned on | Turn on |
| Low/dead battery | Replace battery |
| Poor battery contact | Consult your hearing healthcare professional |
| Battery upside down | Insert battery (+) side up |
| Earmoulds/slim tubes/domes blocked with ear wax | Clean ear moulds and domes. Use cleaning pins or special brush. Consult your hearing healthcare professional |
| Plugged microphone protector | Consult your hearing healthcare professional |
| Not loud enough | |
| Low volume | Turn up volume (if available) |
| Low battery | Replace battery |
| Earmoulds/slim tubes/domes not inserted properly | |
| Change in hearing | Consult your hearing healthcare professional |
| Earmoulds/slim tubes/domes blocked with ear wax | Clean ear moulds and domes with special tools to dislodge wax |
| Plugged microphone shield | Consult your hearing healthcare professional |
| Intermittent | |
| Low battery | Replace battery |
| Dirty battery contact | Consult your hearing healthcare professional |
| Whistling | |
| Earmoulds/slim tubes/domes not inserted properly | Remove and reinsert carefully |
| Hand/clothing near ear | Remove hand/clothing from the ear |
| Poorly fitting earmoulds /slim tube/domes | Consult your hearing healthcare professional |
| Not clear, distorted | |
| Poorly fitting earmoulds /slim tube/domes | Consult your hearing healthcare professional |
| Earmoulds/slim tubes/domes blocked with ear wax | Clean earmoulds |
| Plugged microphone | Consult your hearing healthcare professional |
| Low battery | Replace battery |
| Earmoulds/slim tubes/domes falling out of ear | |
| Poorly fitting earmoulds /slim tube/domes | Consult your hearing healthcare professional |
| Earmoulds/slim tubes/domes not inserted properly | Reinsert properly |
| Weak on the telephone | |
| Telephone not positioned properly | Move receiver around the ear for clearer signal. Use telephone setting with magnet (if possible) |
| Hearing device requires adjustment | Consult your hearing healthcare professional |
Anchal Prasher is an experienced Audiologist having worked within the NHS and private sector for over 10 years. She started her own hearing aid service in 2009 providing the latest hearing aid technology, assessments and advice. She also manages a new NHS hearing aid service within a group of GP practises. Anchal’s experience ranges from paediatric hearing aid fittings to balance assessments, tinnitus therapy and complex hearing loss issues. She is always at the forefront of changes within Audiology and is registered with all th Anchal Prasher BSc MSc DipCCA RHAD Barnet Hearing Aids 0208 361 5689
